Policies

Please read our policies below for more information about purchasing from us. If you have any questions or require any clarification, please contact us.

Privacy

All information collected, including all personal information, is for internal use only. A user's information is not used or disclosed for purposes other than those set out herein, nor is the information shared with third parties, such as for the sale of mailing lists.

The security of a user's personal information is a big priority for Zinter Brown. Zinter Brown maintains reasonable safeguards and appropriate security standards to protect a user's personal information against disclosure or misuse, which include: storage on access-restricted computer files that are password protected; and restricting access to the information only to website and hosting administrators.

Links

This web site may contain links to other sites. Please be aware that we Zinter Brown are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Returns

Zinter Brown Taste Treats will replace any damaged product within ten days of the customer receiving the order. Prompt notification of the damaged product is requested.

Shipping

Purchases made through the Zinter Brown website can only be shipped to Canada/United States. If you are interested in ordering our products in other regions, please contact us directly. Please allow 1-2 days for order processing in addition to the estimated shipping dates provided during the ordering process.

Payments/Currency

All pricing on the website is in Canadian Dollars. After an order is created, users will be prompted to proceed to our SSL-secured payment page as provided through Moneris. An order will not be processed until payment is successfully received. If payment is not received within 7 days of the order date, the order will be cancelled. We currently only accept Visa and Mastercard through our online sales.

Taxes

Taxes are based on the shipping address and are subject to all appropriate provincial GST/PST/HST within Canada. Orders shipped to the U.S. are not subject to taxation.